Lash  Extensions Booking Policy

Booking & Cancellation 

 

A non-refundable £20 booking fee is required to secure your appointment and will go towards your final service total. By paying the booking fee, you agree to the policies below.

 

Please allow at least 48 hours’ notice for cancellations or reschedules. Deposits may be transferred to a new appointment date within one month, and rescheduling is allowed once only.

 

Clients who fail to attend their appointment or cancel within 24 hours of their appointment time will lose their deposit and be required to pay 50% of the full treatment cost before booking again.

 

Failure to pay the outstanding balance will result in being unable to make future bookings.

 

Thank you for understanding and respecting my time.

 

Lash Conditions

- Please ensure you have not had a lash lift within 4–5 weeks prior to your appointment.

- My lash styles work best on naturally straight lashes. Curly lashes can cause stickies, which may affect lash health.

- If you arrive with curly lashes, I won’t be able to provide your service, and your deposit will be forfeited.

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Lash Set Change Notice

If you wish to change your selected set, please provide at least 48 hours’ notice prior to your appointment.
If you’ve booked a Wispy or Anime Set, your appointment is reserved for a 2-hour slot. If you decide to switch to another set on the day of your appointment, you will still be required to pay the full price for the Wispy/Anime Set, as that time has been reserved for you.

 

​​​Patch test

The patch test is purely for insurance and safety purposes.

If you choose to proceed without it, that’s entirely your decision, but please note that you’ll be

fully responsible for any reactions or issues that may arise. If you need a patch test, please DM me on Instagram. 

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Infills
- No foreign infills
-Infills are recommended within 20days after the full set; later than 20 days is a fresh set
- Infill price only applies when there are 40% or more extensions remaining in healthy condition after being cleaned and assessed.
-If you have less than 40% remaining, you will be charged as a full set price

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Lateness

Please arrive on time for your appointment.

-If you're late for 10minutes to your appointment, there will be a £5 fee for lateness

- If you are late 15minutes or more, it will result in your appointment being cancelled. The booking fee is forfeited.